Crowne Plaza Madrid Retiro | Family Suites from $166

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Crowne Plaza Madrid - Centre Retiro By Ihg Hotel Room photo

Crowne Plaza Madrid - Centre Retiro By Ihg Hotel Exterior photo

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Key details

About the Hotel

Calle Pez Volador 1, Madrid, 28007

Next to El Retiro Park

Great

8.8

9.3

/10

4.0

Loved by Crowne Plaza Madrid - Centre Retiro By Ihg guests

Cozy rooms

Spacious bathrooms

Attentive staff

Comfortable bed

Easy metro access

"The hotel is new, modern, fresh, clean, spacious, well maintained and offers great relaxation after days of sightseeing."

Jaroslaw from Germany

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"The bed was enormous, largest I've seen and beyond a king bed."

NewYorkCityNative from United States

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"Biscuits and chocolates on the tea/coffee tray (another nice touch)."

pamela y

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4-star hotel with Green Key eco-certification next to El Retiro Park

Eco-Conscious Design & Sustainability

The hotel holds the Green Key eco-label, a certification for commitment to sustainable practices. Environmental initiatives include glass water bottles refilled at the lobby and eco-mode on hair dryers. The property also has a partnership with a local children's hospital.

Art Gallery Aesthetics & Event Spaces

The hotel features an art gallery aesthetic with unique design elements throughout the lobby and rooms. A private garden terrace is available for special events and relaxation. A rooftop venue provides panoramic city vistas for private functions.

Meeting & Business Facilities

The hotel has 17 fully modular meeting rooms for conferences and business events. A dedicated conference centre is connected via a gallery to the neighbouring Voco hotel. The 24-hour front desk and tour desk support business logistics.

Dining & Culinary Options

On-site dining includes 2 restaurants serving Mediterranean cuisine with vegetarian options. The family-friendly restaurant offers brunch, lunch, dinner, and high tea. The bar area serves snacks and drinks until late evening.

Location & Transport Connectivity

The hotel sits next to El Retiro Park, 1.8 km from the park's edge. Atocha Train Station is within walking distance, and the Sainz de Baranda metro station is 250 metres away. Adolfo Suarez Madrid-Barajas Airport is 11 km from the property.

Highlights

Sustainability: Green Key eco-label

Art: Art gallery aesthetics throughout

Events: Private garden terrace & rooftop venue

Business: 17 fully modular meeting rooms

Dining: 2 restaurants with Mediterranean cuisine

Location: Next to El Retiro Park & Atocha station

“Near El Retiro Park, this hotel stood out for its commitment to art and sustainability. The rooftop offered city views, while inside, the rooms provided space and comfort. I appreciated the hotel's quiet location and friendly service.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Great

8.5/10Review score

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Highlights from guests

DiningBar's Good Deal

The bar offers dinner, drinks, and an enjoyable show all in one spot. I had an awesome time!

Ricardo from Spain

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BathroomSpacious Bathroom

The bathroom was big and modern with a roomy walk-in shower and included toiletries. Shower pressure was good too.

Mei Ling from China

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Business FacilitiesGreat Conference!

The conference room setup was as requested. Coffee and lunch breaks were on time. Lunch was fantastic!

Ali from Saudi Arabia

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BedroomComfy, Huge Bed

The bed was extremely comfortable and huge. Tea, coffee, water and biscuits were re-supplied daily.

Ingrid from Sweden

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Premium Room
2 persons
25 sq. feet
Air conditioning
Heating
room details
Standard Queen Room
2 persons
20 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Standard Room
2 persons
20 sq. feet
1 King-size bed
Air conditioning
Heating
room details

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Availability and pricing for your selected dates

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July 2026 - July 2027

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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Room service
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Cots

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Garden area

Room features

Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Parquet floor

Crowne Plaza Madrid - Centre Retiro By Ihg Location

Calle Pez Volador 1, Madrid, 28007

Explore Madrid

Local Highlights Near Crowne Plaza Madrid - Centre Retiro

El Retiro Park

20 minutes' walk

Sprawling green space featuring gardens, a lake, and monumental sculptures, perfect for picnic and leisurely strolls.

Prado National Museum

30 minutes' walk

Home to a vast collection of European art, including works by Velázquez and Goya, offering insightful guided tours.

Museo Nacional Thyssen-Bornemisza

25 minutes' walk

An extensive art collection, from medieval to modern, housed in a grand palace with rotating exhibitions.

Royal Botanical Garden of Madrid

30 minutes' walk

Beautifully landscaped gardens showcasing diverse plant species, ideal for relaxation and photography.

Biking at El Retiro

20 minutes' walk

Rent bikes to explore El Retiro Park's scenic paths. Rentals are readily available for an active day out.

Yoga at Parque del Retiro

25 minutes' walk

Join outdoor yoga classes amidst nature at El Retiro, providing a serene break for relaxation and mindfulness.

Madrid Rio Fun

50 minutes' drive

Thrilling water sports and activities at Madrid Rio, perfect for adventure-seekers seeking excitement.

Zen Bamboo

2 minutes' walk

Stylish eatery offering Asian fusion with a focus on sushi and creative cocktails, perfect for casual dining.

Uno Cerveceria

3 minutes' walk

Classic Spanish cervecería featuring a vibrant atmosphere and a range of local tapas and brews.

Mallorca En Madrid

3 minutes' walk

A bakery famous for its traditional pastries and hearty brunch options, ideal for a morning treat.

La Tagliatella Doctor Esquerdo

4 minutes' walk

Italian restaurant offering fresh pasta and pizzas in a cozy setting, great for family dining options.

Teatro Español

35 minutes' walk

Historic theater with a lively program of plays and performances, suitable for families and couples alike.

Cafe Central

30 minutes' walk

Jazz bar featuring live music sessions most nights, offering a cozy atmosphere for an exciting evening out.

Tips on navigating the city

City Centre
Madrid 33 min · 1.7 mi
Airports
Adolfo Suarez Madrid-Barajas (MAD) 32 min · 12.9 mi
Train
Estación Delicias 23 min · 1.2 mi
Atocha Train Station 24 min · 1.2 mi
Underground
Sainz de Baranda 4 min · 1000 ft
Estrella 9 min · 2300 ft
Bus
Bus stop 22 min · 9.1 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of EUR 23 per person per day.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Russian

Year renovated:

2007

Number of floors:

Number of rooms:

164

Former name

crowne plaza madrid - centre retiro, an ihg hotel

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

The Crowne Plaza Madrid boasts an excellent location near Retiro Park and multiple metro lines, making city exploration easy; many appreciate the hotel's proximity to cafes, restaurants, and Calle Ibiza. Guests often highlight the comfortable rooms, some noting the spaciousness of premium rooms. The breakfast offerings receive consistent praise, though some found the AC settings were not always to their liking. Overall, the hotel provides a convenient and enjoyable stay.

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Review score

Based on 1090 verified reviews

8.9 /10

Great

93 %

Recommend

Paid Wi-Fi

9.3/10

Staff

9.3/10

Value for money

8.2/10

Breakfast

8.4/10

Pros

Spacious room

Helpful staff

Quiet location

Good breakfast

Cons

Moving bed

Soft bed

Steve from United States

Single

Premium King Room

4 nights in October 2025

Reviewed: November 29, 2025

9/10

clean bathroom king room breakfast buffet

the breakfast buffet offered live cooking and many options. my room was a premium king room. the bathroom was well-planned and very clean, it included water, coffee, tea, biscuits and chocolates.

the hotel parking was not on site.

0 Helpful

isaac from canada

Single

premium room

4 nights in August 2025

Reviewed: September 29, 2025

9.0/10

convenient location with comfortable amenities

spacious room efficient air conditioning quality soaps

I stayed in a premium room. it was spacious and well-kept! the air conditioning worked efficiently, a huge plus during the warmer days. the soaps and shower gel provided were from a quality brand. I did like the extra touch.

the parking was not directly at the hotel. i had to walk a bit. it was not too bad, but it was not ideal carrying my luggage.

Facilities

9/10

The hotel offered good access to transportation. the metro station was only a short walk away, and , made getting around easy. I found the location very useful. the hotel is quiet

Dining

9/10

Breakfast had a wide variety of choices, including high-quality products. i enjoyed the convenience of the downstairs restaurant. It really saved me time. some good restaurants are within a short walk too

0 Helpful

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FAQs

About Crowne Plaza Madrid - Centre Retiro By Ihg

How far is the Crowne Plaza Madrid - Centre Retiro By Ihg Hotel from the city centre?

Madrid city centre is reachable within a 30-minute walk from the Crowne Plaza Madrid - Centre Retiro By Ihg Hotel.

Is there a parking at Crowne Plaza Madrid - Centre Retiro By Ihg Hotel?

Yes, Crowne Plaza Madrid - Centre Retiro By Ihg Hotel offers a private parking lot on site.

Is there any public transport close to the Madrid hotel?

Yes, there is Samaria bus stop located a short way from the Madrid hotel and Sainz de Baranda metro station set a mere 0.6 km away.

What is the earliest I can check-in at the Crowne Plaza Madrid - Centre Retiro By Ihg Hotel?

At the Crowne Plaza Madrid - Centre Retiro By Ihg Hotel, you can check in from 14:00 till 23:59 on the day of arrival.

What is the earliest and the latest I can check-out at the Madrid hotel?

At the Madrid hotel, you can check out from 12:00 till 12:00.

What payment methods are available in Crowne Plaza Madrid - Centre Retiro By Ihg Hotel?

At Crowne Plaza Madrid - Centre Retiro By Ihg Hotel, you can pay using Visa, Discover, and Diners Club.

What are the room types offered by the Crowne Plaza Madrid - Centre Retiro By Ihg Hotel?

Junior Suite, Premium King Room, and Standard Queen Room are among the room types available at the Crowne Plaza Madrid - Centre Retiro By Ihg Hotel.

Is the hotel accessible to people with disabilities?

Yes, at the hotel there are wheelchair access and rooms with accessible facilities available for guests with special needs.

Is the staff at the Crowne Plaza Madrid - Centre Retiro By Ihg Hotel multilingual?

Yes, the staff of the Crowne Plaza Madrid - Centre Retiro By Ihg Hotel can assist you in Russian, Italian, Spanish, and English.

Which facilities are available in the Crowne Plaza Madrid - Centre Retiro By Ihg Hotel?

Top locations of the Crowne Plaza Madrid - Centre Retiro By Ihg Hotel include a restaurant and a storage room, whereas guests' safety will be ensured with a safety deposit box.